• It is possible that the mittens still have a certain odor when you receive them. This smell is not permanent and will fade after a few days. You can hang them outside in the wind to speed things up.
• It is possible that the mittens have a certain stiffness at first and might seem too tight. This is normal, up to a point of course! Over time and with a few wears, they should naturally soften up.

We designed our mittens for urban and light outdoor sports/activities. It is possible to use them for more intensive activities, such as cross-country skiing, daily shoveling, or wood splitting. However, we prefer to specify that these intensive activities could reduce the lifespan of the mittens since they were not designed for these uses in an exclusive and prolonged way.

• Before washing your mittens, start by turning them inside out  while they are still dry.
• We recommend hand washing in cold water with a mild soap.
• The washing machine on a light cycle may be suitable, but hand washing is recommended.
• Do not wring or rub excessively.
• To evacuate excess moisture after washing, place mittens flat, sandwiched inside a towel and press down gently.

To see a photo of mittens inside out, click here.

• We recommend air drying, preferably flat.
• Never tumble dry when wet.
• To restore some loft in the insulation layer, you can put the mittens in the tumble dryer only when they are dry and only for 5 minutes.

Milkweed is a naturally antibacterial and hypoallergenic fiber. Therefore, it should not be necessary to wash them too often, but it depends on your specific use and physiological traits.

• The scarf or neck warmer may still have a slight smell when it arrives. It is not permanent and will fade after a few days. You can hang it outside in the wind to speed things up.
• You may notice a few milkweed fibres on your items. Because this fibre is very light and airborne, and our production workshop is in the same place as our shipping station, it sometimes settles on the products. Rest assured: it's not cat hair, it's milkweed!
• The scarf or neck warmer may feel a little stiff at first. With time and a few wears, it will soften naturally.

• We recommend hand washing in cold water with a mild soap.
• Do not wring or rub excessively.
• To remove excess water, lay the scarf or neck warmer flat on a towel and press gently.
• Do not put it in the washing machine.

• We recommend air drying, preferably flat.
• Do not put it in the dryer.

Milkweed and bamboo viscose are both naturally antibacterial and/or hypoallergenic fibres (milkweed being hypoallergenic).

There is no need to wash the scarf or neck warmer very often. Once a season is enough!

• The product may still have a slight smell when it arrives. It is not permanent and will fade after a few days. You can hang it outside in the wind to speed things up.
• You may notice a few milkweed fibres on your items. Because this fibre is very light and airborne, and our production workshop is in the same place as our shipping station, it sometimes settles on the products. Rest assured: it's not cat hair, it's milkweed!

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• We recommend hand washing in cold water with a mild soap.
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• Do not twist or scrub excessively.
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• To remove excess water, you can lay the beanie or headband flat on a towel and press gently.
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• Do not machine wash.
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• We recommend air drying, preferably flat.
• Do not put it in the dryer.

Milkweed and bamboo viscose are both naturally antibacterial and/or hypoallergenic fibres (milkweed being hypoallergenic).

There is no need to wash the scarf very often. Once a season is enough!

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• You may notice a slight scent when you receive the product. This is normal and will fade after a few days. To speed up the process, hang it outside in the open air.
", "
• You might see a few milkweed fibers on your items. Since this fiber is extremely light and airy, and our production workshop is in the same space as our shipping station, it can occasionally settle on products. Rest assured: it's not cat hair — it's milkweed!
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• This urban beanie includes an inner pocket with a removable milkweed-insulated headband. It can be taken out on warmer days or to make cleaning easier.
  
  
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• Remove the milkweed-insulated headband from the beanie and wash separately.
", "
• We recommend hand washing in cold water with a mild soap.
", "
• Do not twist or scrub excessively.
", "
• To remove excess water, you can lay the headband flat on a towel and press gently.
", "
• Do not machine wash.
", "

• We recommend air drying, preferably flat.
• Do not put it in the dryer.

Milkweed is a naturally antibacterial and hypoallergenic fiber. In principle, this means the beanie doesn't need to be washed very often — but that depends on your usage and your individual physiology.

• When your product arrives, you may notice a few milkweed fibres on your items. Because this fibre is very light and airborne, and our production workshop is in the same place as our shipping station, it sometimes settles on the products. Rest assured: it's not cat hair, it's milkweed!
• This coat or vest has inner pockets holding removable milkweed-insulated pads. They must be taken out before cleaning
  
  
  
  

Remove the milkweed pads from the coat and wash them separately.

For the milkweed pads:

• We recommend hand washing in cold water with a mild soap.
• Do not wring or rub excessively.
• To remove excess water, lay them flat on a towel and press gently.

For the coat:

• Close the zippers and buttons before washing.
• Machine wash on a delicate cycle in cold water with a mild soap (ideally one made for technical garments).
• Do not use fabric softener or bleach.
  
  

For the pads:

• We recommend drying flat.
• Do not put them in the dryer.

For the coat:

• We recommend air drying, hung on a wide hanger, away from heat sources.
• Do not put it in the dryer.

Milkweed is a naturally antibacterial and hypoallergenic fibre, so in principle the pads don't need to be washed very often. As for the coat's shell, it depends on how you use it and on each person's physiology.

• When your product arrives, you may notice a few milkweed fibres on your items. Because this fibre is very light and airborne, and our production workshop is in the same place as our shipping station, it sometimes settles on the products. Rest assured: it's not cat hair, it's milkweed!
• The bag may still have a slight smell when it arrives. It is not permanent and will fade after a few days. You can hang it outside in the wind to speed things up.

For the inside:

• We recommend wiping by hand with a damp cloth after each use

For the outside:

• We recommend hand washing with a mild soap
• For bigger messes, machine washing on a delicate cycle is possible.

• We recommend air drying.

To maximize its lifespan, wipe the inside with a damp cloth after each use, then clean the outside as needed.

• When your product arrives, you may notice a few milkweed fibres on your items. Because this fibre is very light and airborne, and our production workshop is in the same place as our shipping station, it sometimes settles on the products. Rest assured: it's not cat hair, it's milkweed!
• The product may still have a slight smell when it arrives. It is not permanent and will fade after a few days. You can hang it outside in the wind to speed things up.

• We recommend hand washing in cold water with a mild soap.
• Do not wring or rub excessively.
• To remove excess water, lay the product flat on a towel and press gently.
• Do not put it in the washing machine.

• We recommend drying flat, in the open air.

Milkweed is a naturally antibacterial and hypoallergenic fibre, so the products don't need to be washed very often. To maximize their lifespan, clean only as needed.